I rolled in at 8:00 and dropped of the toyota on a Friday. It was fixed and out the door by 11:45 It only was a coil pack on the spark plugs. They responded quickly and effectively. Over the years they have always responded at a high level of professionalism...always calling with a diagnosis and asking how I would like to proceed. My invoice has never been greater than the amount agreed to. The shop may look like it could use some new paint on the outside, but the quality of work is the best.